
268%
More leads
62%
Lower cost per lead
57%
Higher Quality Score
01 · Removalists
Zoom Removals
Nearly four times the leads, at well under half the cost.
What wasn’t working
The account had plenty of room to improve, and the customer journey from first search to booked move wasn’t being nurtured. Attribution showed where people dropped off, so that’s where I started.
What I changed
- Rebuilt the campaigns around how people actually move: local jobs and interstate routes, each with their own budget
- Rolled out newer ad formats inside the new campaigns to lift enquiry volume
- Reworked the bidding strategy around leads rather than clicks
- Added remarketing to bring back people who looked but didn’t book












